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How To Buy an Ibis

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FELLOW IBISIANS!

Despite the fact that we are shipping record numbers of bikes, order volume has far outpaced our capacity to immediately fill these orders. We've also seen some disruptions in our supply chain due to COVID-19. Dealers all over the world are experiencing huge order quantities and their assembly processes has also been affected.

As a result, average lead times to get you riding you new bike have increased dramatically, expect at least a month on in-stock frames. To check on the status of your bike order, best to check with your retailer.

Now, back to our regularly scheduled note...

Ibis frames and complete bikes are available from retailers all over the world.

For the US and Canada, head on over to the 'find a dealer' page and enter your zip code (or allow your browser to know your location) to find your closest retailer. If there's no one close, we have several options for authorized online sellers.

For international inquiries, type in the name of your country and if we have a distributor there, their name will pop up. If you don't have a distributor in your country, feel free to call us or contact us via email at askchuck@ibiscycles.com and we'll find a way for you to swing your leg over an Ibis.

Note that we do not sell our bikes directly to consumers. We sell through retailers only.

Contact Ibis HQ

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CALL US

Toll Free: 866-424-7635
Not Toll Free: 831-461-1435
International: +1-831-461-1435

EMAIL US

General/Tech: askchuck@ibiscycles.com
Warranty: warranty@ibiscycles.com
Careers: jobs@ibiscycles.com
Factory Demo: demo@ibiscycles.com

EMAIL NEWSLETTER

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GLOBAL HQ

Ibis Cycles
2240 Delaware Ave.
Santa Cruz, CA 95060
USA

Employees Jacob Albrecht

Jacob Albrecht

"I help out with production; primarily assembling frames and making sure they are ready to ride."

Portrait rex

Rex

"Squirrel Cruncher"

Marian 970 x 1400 959x1385

Mariano

"I develop current and future Ibis global sales strategies."

Saris 970 x 1400 959x1385

Saris

"Marketing Manager. a.k.a. Telling stories."

Employees kate 959x1439

Kate

"Talk bikes and eat donuts."

Employees mike 959x1439

Mike

"Initially hired part time to help with carbon layup - liked the job and now I help wherever needed!"

Employees roxy 959x1439

Roxy

"I design bike frames."

Portrait harry

Harry

"I drive the Demo Van in the Eastern US and let people ride Ibis Bicycles. Basically put smiles on people’s faces."

Employees scot 959x1439

Scot

"Try not to get in the way."

Employees jon 959x1439

Jon

"Troll BringaTrailer.com"

Employees andy 959x1439

Andy

"I make sure everything fits together."

Employees sergio Fuentes 02

Sergio

"Quality Control and Frame Assembly"

Sara Passantino

Sara

"I initially started in a carbon lay-up development role and am now transitioning into a more design based role, where I will help make new bikes a reality."

Employees tom 959x1439

Tom

"President/Graphic Designer/Team Manager."

Employees travis 959x1439

Travis

"I work with our factories to continuously improve upon the quality of our frames. If we find issues during our incoming QC inspections or from warranty claims, I communicate our findings back to the factory and work with them to improve the processes to prevent the defects from occurring again."

Employees todd 959x1439

Todd

"I juggle multiple hats."

Employees aaron 959x1439

Aaron

"Put the pieces together, triangles into squares, and hopefully making people happy. Bicycles are still the best."

Employees will 959x1439

Will

"I encompass the Warranty Department."

Employees hans 959x1439

Hans

"Generally, go around and try to help things run smoothly while simultaneously messing everything up by pushing for new stuff."

Employees josh 959x1439

Josh

"I carefully help knit the quilt of allocation while maintaining an average typing speed of 80WPM. I also retain way too much information regarding fitment and component compatibility, and translate said tech into comprehensible fodder."

Employees soren 959x1439

Soren

"I'm the little helper."

Employees nate 959x1439

Nate

"Demo Coordinator."

Employees lady Bug 959x1439

Lady Bug

"East Coast Demo Van Co-Driver."

Employees ruben 959x1439

Ruben

"I do a little of everything. I check the parts of the bikes, I repair and assemble the parts of the bikes and I clean the workspace."

Employees preston 959x1439

Preston

"Codename: Parsely."

Employees oscar 02 959x1439

Oscar

"I do Q.C. on incoming product and outbound shipping."

Employees chip 959x1439

Chip

"Component Kit Production and Online Store shipping & support."

Employees floyd 959x1439

Floyd a.k.a. Sir Flóki

"Stare at people intensely."

Employees jane 959x1439

Jane

"QC Guardian Angel. I ensures all frames and parts meet specifications, not only in strength, but in appearance."

Employees nathen 959x1439

Nathan

"I work with Rueben and Oscar making sure the frames look sweet when they come in, and that all the little rotaty bits are smooth and tight… but not too tight."

Employees casey 959x1439

Casey

"Production Service Manager."

Employees nick 959x1439

Nick

"Purchasing and Receiving."

Employees kirk 959x1439

Kirk

"Pump up shocks & tires & install pedals. Drive to some cool shops."

Employees colin 959x1439

Colin

"I take product ideas from everyone here, pivot locations from Dave Weagle, industrial design from Roxy, and shake vigorously until a new design comes out. I then work with our manufacturers to make it real."

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Contact
Ibis Cycles
2240 Delaware Ave.
Santa Cruz, CA 95060
USA


Toll Free 866-424-7635
Not Toll Free 831-461-1435
International +1-831-461-1435

Further contact details
Ibis Cycles logo
Established 1981. Santa Cruz, California.