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Privacy Notice

We val­ue your pri­va­cy. We real­ly do.

IBIS CYCLES PRI­VA­CY NOTICE

Ibis Cycles takes data pri­va­cy seri­ous­ly. This pri­va­cy pol­i­cy is intend­ed to pro­vide you with infor­ma­tion regard­ing the extent and pur­pose of our data col­lec­tion, pro­cess­ing, usage of your per­son­al data and how you can exer­cise your pri­va­cy rights.

SECU­RI­TY OF PER­SON­AL INFORMATION

We are com­mit­ted to pro­tect­ing your per­son­al infor­ma­tion and respect your pri­va­cy. We have engaged third par­ty part­ners with pro­tec­tion of your data in mind. This is a world­wide pol­i­cy that also com­plies with the Gen­er­al Data Pro­tec­tion Reg­u­la­tion in effect in the Euro­pean Union.

This pri­va­cy pol­i­cy applies to our web­site, and not to oth­er web­sites linked from our site. To find out their pri­va­cy poli­cies, please con­sult those sites regard­ing how your data is handled.

Please con­tact our data pro­tec­tion offi­cer if you have any ques­tions at privacy@​ibiscycles.​com

WHAT INFOR­MA­TION DO WE COL­LECT FROM YOU?

Your per­son­al data (which could include name, address, e-mail address, tele­phone num­ber, bank account infor­ma­tion, oth­er online pay­ment sys­tem data, cred­it card num­ber) will only be used by us in accor­dance with the pro­vi­sions of Gen­er­al Data Pro­tec­tion Reg­u­la­tion (GDPR).

WHY DO WE COL­LECT THIS INFORMATION?

We col­lect and use your data in order to com­plete the pur­chase process and to send occa­sion­al infor­ma­tive newslet­ters. Infor­ma­tion is only for­ward­ed to third par­ties as nec­es­sary for the pur­pos­es of com­plet­ing the trans­ac­tion or send­ing the newsletter.

Your per­son­al data will not be used, sold or for­ward­ed to third par­ties not involved with the exe­cu­tion of the transaction.

WHO MIGHT WE SHARE YOUR INFOR­MA­TION WITH?

Ibis Cycles has engaged the fol­low­ing com­pa­nies to help us ful­fill our con­trac­tu­al oblig­a­tions with our customers:

  • True Commerce/​Nexternal (e com­merce store)
  • MailChimp (mail­ing list management)
  • Pay­Pal (pay­ment processing)
  • Autho​rize​.net (pay­ment processing)
  • Unit­ed Par­cel Ser­vice and Unit­ed States Post Office (ship­ping)
  • Dreamhost (web­site hosting)

HOW CANACCESS THE INFOR­MA­TION YOU HOLD ABOUT ME?

Newslet­ter
When you sub­scribe to our elec­tron­ic mail­ing list, you agree that Ibis Cycles Inc. may use your email address to send you infor­ma­tion via email newslet­ter about our prod­ucts or infor­ma­tion about our com­pa­ny. You can revoke this agree­ment at any time by unsub­scrib­ing in three dif­fer­ent ways:

1) via mail by writ­ing to:

Ibis Cycles Inc.
2240 Delaware Ave.
San­ta Cruz, CA 95060
USA

2) via email by writ­ing to:

askchuck@​ibiscycles.​com

3) via the unsub­scribe link at the bot­tom of each newsletter.

Your data will be shared with ser­vice providers used by us only for the admin­is­tra­tion and host­ing of the data.

We also col­lect and use data that you pro­vide in con­nec­tion with using the con­tact form for the pur­pos­es of respond­ing to your inquiries.

Ibis Cycles shares your email address with the com­pa­ny MailChimp www​.mailchimp​.com, and they send out newslet­ters on our behalf.

COOK­IES AND TRACK­ING TECHNOLOGY

We, along with our part­ners might use var­i­ous tech­nolo­gies to col­lect and store infor­ma­tion when you inter­act with a one of our email cam­paigns or with our con­nect­ed store. This may include using cook­ies and sim­i­lar track­ing tech­nolo­gies, such as pix­els. Cook­ies are small files with text infor­ma­tion that are stored on your hard dri­ve when you vis­it the web­site. When you receive and engage with a newslet­ter, MailChimp may track cer­tain behav­ior such as whether the email sent was deliv­ered and opened and whether links with­in the email were clicked.

MailChimp’s use of cook­ies and oth­er track­ing tech­nolo­gies is dis­cussed in more detail here.

We also uti­lize Google Ana­lyt­ics for track­ing online behav­ior. Google Ana­lyt­ics is based on cook­ies. Google uses this infor­ma­tion on our behalf in order to ana­lyze the usage of our web­site for us, to com­pile reports about the web­site activities.

HOW TO PRO­VIDE OR WITH­DRAW CON­SENT TO THE INSTAL­LA­TION OF COOKIES

You can man­age pref­er­ences for Cook­ies direct­ly from with­in your own brows­er and pre­vent, for exam­ple, third par­ties from installing Cook­ies. Through brows­er pref­er­ences, it is also pos­si­ble to delete Cook­ies installed in the past, includ­ing the Cook­ies that may have saved the ini­tial con­sent for the instal­la­tion of Cook­ies by this web­site. You can find use­ful infor­ma­tion about cook­ies here: https://​ico​.org​.uk/​y​o​u​r​-​d​ata-m… LONG DO WE KEEP YOUR INFORMATION?

We retain Per­son­al Infor­ma­tion where we have an ongo­ing busi­ness or legal need to do so. Our reten­tion peri­ods will vary depend­ing on the type of data involved. We refer to these cri­te­ria in order to deter­mine reten­tion period:

  • Whether we have a legal or con­trac­tu­al need to retain the data.
  • Whether the data is nec­es­sary to pro­vide our Services.

When we have no ongo­ing legit­i­mate busi­ness need to process your per­son­al infor­ma­tion, we will delete it. If this is not pos­si­ble (for exam­ple, because your data has been stored in back­up archives), then we will secure­ly store your data and iso­late it from any fur­ther pro­cess­ing until dele­tion is possible.