Warranty Wallner 221208 119801 02

Life­time Frame & Rim Warranty

Warranty

If you’ve arrived at this page, pre­sum­ably you’re here to reg­is­ter your war­ran­ty. That means we need to say con­grat­u­la­tions on your pur­chase of an Ibis!

We offer a life­time war­ran­ty against man­u­fac­tur­ing defects on all rims, wheels, and frames pur­chased on or after Jan­u­ary 1, 2023. To acti­vate your life­time war­ran­ty, please reg­is­ter below.

Our life­time war­ran­ty cov­ers defects in mate­ri­als and work­man­ship for the orig­i­nal own­er. It does not cov­er dam­ages due to dri­ving into your garage door, cas­ing a Ram­page sized step down, or inten­tion­al dam­age. Prod­ucts pur­chased in 2022 or ear­li­er will be cov­ered by our pre­vi­ous 7 year warranty. 

You can read our war­ran­ty pol­i­cy here.

Please note that all war­ran­ty claims require a proof of pur­chase receipt in the own­er’s name from an autho­rized Ibis retail­er. Claims with­out a proof of pur­chase receipt will not be con­sid­ered under warranty.