Today, we’re announcing our new lifetime warranty!
Ibis now offer a lifetime warranty against manufacturing defects on all rims, wheels, and frames purchased on or after January 1, 2023. This replaces our previous 7‑year warranty and reflects our existing policy of honoring warranty claims for defective products regardless of purchase date.
From detailed setup guides to expert-level customer service and small-part support, we aim to provide exceptional customer service and support after the sale — so you have the best possible experience.
The new lifetime warranty covers defects in materials and workmanship for the original owner. It does not cover damages due to driving into your garage door, casing a Rampage sized step-down, or intentional damage. Products purchased in 2022 or earlier will be covered by our previous 7‑year warranty.
To activate your lifetime warranty, register your bike here.